Shipping & Return Policy

Our products will ship 2-3 business days once payment has cleared. We then use Canada Post to ship all of our orders directly to your address.

If you live in Calgary we can also arrange a pick up somewhere in the downtown core, just shoot us an email at polkagirlshop@gmail.com and we can schedule a date.

Unfortunately we don't do any home pick ups.

Please ensure your shipping address is correct. We are not responsible for any incorrect shipping addresses. 

polka girl ships only within Canada at a flat rate of $13.50.

 

Due to the nature of our products, we do not accept returns.

However satisfaction of our customers is our main priority, so please email us at polkagirlshop@gmail.com with any concerns and we will look into each case individually and  do our best to resolve the issue. 

If any of your items arrived damaged, please send us an email within 48 hours of purchase delivery to notify us about it at polkagirlshop@gmail.com.